WHAT IS YOUR EXCHANGE / RETURN POLICY?

Customer satisfaction is of the utmost importance to us. Unused / unworn items can be returned within 30 days of delivery. Returns/exchanges must include a copy of your receipt. If a product is defective, it will be exchanged for a new product at no additional charge. Refund / exchange is not guaranteed and is subject to our review of the returned product. Customers are responsible for return shipping. No returns or exchanges on sale items.

Ship returns/exchanges to:

PAPERMAKER PRIDE
339 NE 4th Ave
CAMAS WA 98607

Please send all return/exchange questions to: orders@papermakerpride.com

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards Visa, MasterCard, American Express and Discover.

HOW SECURE IS THIS STORE?

Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.

SHIPPING

HOW LONG WILL DELIVERY OF MY ORDER TAKE?

Orders are typically delivered within 5-7 business days via USPS First Class Mail. 

Sometimes there is a delay for USPS tracking numbers to update. Your tracking number will be updated once your package reaches a USPS checkpoint. Please allow 2-3 business days to update.

MORE QUESTIONS

If you have further questions, please feel free to contact us.